Frequently Asked Questions

What should I expect on my first day?

Please arrive 15-20  minutes prior to the start of your reserved class or session. A  staff member will give you tour and introduce you to your trainer. 


When should I arrive for classs?

Plan to arrive at least 5-10 minute prior to your reserved class. Class begins promptly at the schedule time.  The most important part of class is the first 15 minutes when we explain the workout & warm up.


How often should I go?

We recommend 4-5 classes per week as an optimal target, with 3 classes per week at a minimum if you’re not incorporating any other fitness. But, as always, listen to your body- if your muscles are very sore, give them time to recover. 


Are children allowed at Foundation Fitness?

Children are permitted to enter the gym, however, for the safety of your child they are only allowed to sit with in visibility of their parent. Children are not allowed to play on any of the equipment. No exceptions. 

If your child is over 12 yr old ask us about our Sports Performance Program for the youth!


Is there a policy for pets?

We do not allow pets inside of our facility. 

What if I can’t do the movements?

All of our classes are lead by a professional trainer who will provide movement demonstrations and modifications. 


Who should I contact with a billing issue?

Should you have a billing issue, please email


How do I book a class?

Download the APP - ‘Gymmaster Member’ & log in using the email you gave us when you first signed up. 


What is your refund policy?

As applicable, classes and membership packages are non-refundable. No exceptions.

We do not offer refunds on purchases for our services. 


Do you offer corporate discount or group booking programs?

We do, email us your name and organization at

Group Fitness

Sports Performance

Personal Training

Foundation academy: Strength and Conditioning